Terms & Condition

Last updated: Sep 26, 2024
License Grant

The terms should outline the rights and restrictions granted to the user in relation to the CRM software. It may specify that the user is granted a limited, non-exclusive, non-transferable license to use the software for their internal business purposes.

User Responsibilities

The terms may specify the user's responsibilities, such as maintaining the confidentiality of login credentials, ensuring compliance with applicable laws and regulations, and using the software in a lawful and appropriate manner.

Data Ownership & Security

The terms should clarify the ownership of the data entered into the CRM software. Typically, the user retains ownership of their data, while the software provider may have certain rights to use the data to provide and improve the services.

The terms should outline the measures taken by the software provider to protect the security and confidentiality of the user's data. This may include encryption, regular backups, and compliance with data protection regulations.

Support and Maintenance

The terms may specify the level of support and maintenance provided by the software provider, including any service level agreements, response times, and limitations of support.

Payment Terms

If the CRM software is not provided for free, the terms should include details about the pricing, payment methods, and any applicable taxes. It should also specify whether the fees are recurring or one-time.

Termination

The terms should outline the conditions under which either party can terminate the agreement, including any notice periods, and the consequences of termination on the user's data.

Intellectual Property

The terms should clarify the intellectual property rights related to the CRM software. It may specify that all copyrights, trademarks, and other intellectual property rights belong to the software provider.

Limitations of Liability

The terms may include limitations on the software provider's liability for any damages arising from the use or inability to use the CRM software. This clause may also define any exclusions or limitations of liability.

Governing Law and Dispute Resolution

The terms may specify the governing law that applies to the agreement and the jurisdiction for resolving any disputes. It may also outline the preferred method of dispute resolution, such as arbitration or mediation.